Ewing Sports

Industry: Sports Apparel Retail

Services Provided:

• Consulting and Evaluation of Warehouse Management and Manufacturing Needs

• Migration to NetSuite as Foundational Business Software

• Development and Migration of Consumer-Facing Website to Shopify

• Creation of a B2B Solution for Club and Team Uniform Ordering on In8Sync

• Installation of New Retail Showroom POS Technology 

• Rollout of New VOIP Phones and Software

• Ongoing Website and IT Support

Background and Challenge

Ewing Sports, a prominent soccer sports apparel retailer, was facing challenges in streamlining their operations. Their business, ranging from Virginia to New York, involved not just retail but also custom manufacturing for soccer clubs. The primary challenge was an outdated warehouse management system and an antiquated consumer-facing website. This inefficiency in their warehouse system led to complications in managing the growing demands of their business, particularly in handling custom team uniform orders and maintaining a dynamic online presence.

Approach and Solution

Our approach began with an in-depth consultation to evaluate Ewing Sports' specific needs. Recognizing the core issues, we identified together that NetSuite, a robust and versatile foundation software, would streamline their warehouse management and manufacturing processes, and we helped to manage their migration. To address their online presence, we developed and migrated their old website to Shopify, offering a modern, user-friendly experience. Additionally, we helped design a new B2B solution with In8Sync, specifically tailored for club and team uniform ordering. This solution effectively managed custom orders and streamlined communication between the retailer and its clients, and orchestrates the production in their warehouse. Furthermore, we upgraded their retail showroom experience with new POS technology and VOIP phones, enhancing both customer experience and operational efficiency.

Conclusion

The comprehensive solutions provided by our agency successfully addressed the unique challenges faced by Ewing Sports. By modernizing their software systems, enhancing their online presence, and improving customer interaction technologies, Ewing Sports is able to streamline its operations and position itself for future growth in the competitive sports apparel market. Our ongoing support in website and IT ensures that Ewing Sports continues to operate with ever-improving efficiency.